When I ship out & cut-off times
I ship either Monday or Friday! If there is a public holiday on Monday, I generally ship on Tuesday.
Order processing and tracking
Please allow 3-5 days for order processing. An order tracking number will be sent to your email after your order is processed.
Where I ship from
I ship from Canada to most countries. If you have any trouble with shipping to your country during checkout, please contact me and I can assist you!
If there are any problems with shipping your order, I will reach out to you.
Delays and limitations
Shipping times may be extended due to the current COVID-19 pandemic. Thank you for understanding.
There are delivery limitations with PO Boxes addressed to Great Britain.
A word on EU Tariffs
Services to EU countries are DDP unless otherwise unavailable. I choose DDP to ease any delays through customs.
For DDU (Direct Delivery Unpaid), this means that it is the customer's responsibility to pay for any customs charges, duties, or taxes. I will contact you if this is the case.
For VAT-paying countries, I do not have an IOSS number. This means there is a possibility of VAT being charged twice.
In the future, I may look to Etsy to better serve customers in the EU, but with the current outlook of their company's practices, I will continue to sell on Big Cartel.